The NeutralsORG

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System 02 · DRS
Dispute Resolution Systems

Seven instruments. One methodology. Arbitration is always the last resort — every instrument before it is designed to prevent it.

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$800
Mediation from
56+
Convention countries
48h
Appointment
$800Mediation from
56+Singapore Convention countries
164NY Convention countries
48happointment confirmation
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The Neutral Profession
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1,329+ certified neutrals. 80+ countries. 12 sector benches. Exclusive by design — maximum 10 per sector per country.

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Custom Training Programs

Tailored Learning, Anytime, Anywhere

Every organization is unique – and its training should be too. At The Neutrals Academy, we design custom programs for companies, governments, and industry associations that want bespoke workshops crafted for their teams.

From concise one-day courses to in-depth multi-day intensives, we create hands-on programs using scenarios, examples, and tools that are directly relevant to your organizational challenges. Training is delivered at your chosen time and place for maximum convenience and impact.

The Project Journey with Neutrals

Our custom programs empower employees to:

  • Tackle complex workplace issues with confidence.

  • Resolve difficult situations early and effectively.

  • Improve collaboration and alignment across departments.

  • Boost productivity, morale, and profitability.

By creating a shared, tailored learning experience, organizations set the stage for higher performance and stronger cooperation.

  • No cookie-cutter approach — programs are built around your goals, culture, and real challenges.

  • Real-time relevance — we integrate your live cases and scenarios into the workshops.

  • Applied learning — participants leave with tools they can use immediately in the workplace.

  • Flexible delivery — from short sessions to extended training suites, in-person, online, or hybrid.

  • Negotiation skills for managers and leaders.
  • Coaching and mentoring skills to strengthen teams.
  • Conflict resolution skills for HR and workplace staff.
  • Advanced techniques for sales professionals.
  • Customer service strategies for handling difficult clients.
  • Internal conflict management tools for employee relations.

What Makes This Different?

Learning Method

Our faculty combine proven methodology with real-world application:

  • Case studies, role plays, simulations, and interactive exercises.

  • Video-based learning, group discussions, and presentations.

  • Coaching and real-time feedback for participants.

  • Supplemental online modules for continued learning.

We make training interactive, practical, and even enjoyable, ensuring maximum retention and impact.

Experience Across Sectors

Our clients include:

  • Governments and public administration

  • HR professionals, unions, and labor relations bodies

  • Law firms, lawyers, and judges

  • Banks and financial institutions

  • Manufacturers, contractors, and agricultural groups

  • Healthcare, education, and first responder organizations

  • Military, law enforcement, and civil society institutions

Programs have ranged from hour-long lectures to 15-day advanced training suites, always designed to meet client needs.

Faculty

Learn from experienced practitioners and trainers with over 70 years of combined experience in negotiation, mediation, conflict management, and organizational coaching. Our faculty are active professionals — mediators, consultants, and coaches — who bring real-world insights directly into the classroom.

Certification

Participants completing a tailored program receive a Custom Training Certificate from The Neutrals Academy, anchored by FICM.