The Certificate in Alternative Dispute Resolution (Mediation) is a 26-hour intensive program that combines theory, practice, and mentorship. Delivered over three interactive modules (online + in-person options), the course emphasizes hands-on learning through role plays, simulations, and real-world case studies.

Graduates receive the Certificate of Accreditation as a Civil & Commercial Mediator from The Neutrals Academy, recognized internationally and anchored by FICM.

By the end of the course, participants will be able to:

• Understand the theory and principles of mediation across commercial, workplace, family, and cross-border contexts.
• Assess whether disputes are suitable for mediation and design effective strategies.
• Develop core mediator competencies: listening, probing, reframing, and facilitation.
• Use advanced tools to break deadlocks, manage emotions, and generate creative outcomes.
• Integrate mediation within corporate, legal, and community frameworks.
• Apply digital tools and Online Dispute Resolution (ODR) methods to modern practice.

This program is ideal for professionals who want to enhance their careers with accredited mediation skills:

• Legal professionals: Advocates, solicitors, barristers, in-house counsel.
• Business leaders: Executives, entrepreneurs, board members, and start-up founders.
• Corporate & HR professionals: HR managers, union leaders, compliance officers.
• Government & Public Officials: Policymakers, administrators, regulators.
• Specialists: Accountants, architects, healthcare professionals, consultants.
• Academics & Students: Aspiring mediators, researchers, and future neutrals.