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System 02 · DRS
Dispute Resolution Systems

Seven instruments. One methodology. Arbitration is always the last resort — every instrument before it is designed to prevent it.

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$800
Mediation from
56+
Convention countries
48h
Appointment
$800Mediation from
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164NY Convention countries
48happointment confirmation
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Programs — Integrated Dispute Management

Integrated DisputeManagement.

Integrated Dispute Management (IDM) is TheNeutrals.ORG™'s framework for organisations that want to manage disputes as a strategic function — not a series of unconnected crises. IDM combines prevention architecture, structured evaluation protocols, and resolution frameworks into a single, coherent system.

What IDM is

Dispute management as a strategic function, not a series of crises.

Most organisations manage disputes reactively — each one handled differently, by different people, using different processes, with inconsistent outcomes. IDM changes this. It builds a structured, coherent system for how your organisation identifies, evaluates, and resolves disputes — consistently, efficiently, and at significantly lower total cost.

IDM is not a single service. It is a framework — combining elements of CPRS™, Dispute System Design, INDS™ evaluation protocols, and GC Retainer infrastructure — tailored to the specific dispute profile of your organisation.

About CPRS™ →
Dispute audit & profiling
Assessment of your organisation's current dispute volume, types, costs, and management processes — establishing the baseline for IDM design.
Prevention architecture
Conflict-prevention frameworks, governance clauses, and early-warning systems embedded into your commercial operations.
Evaluation protocols
INDS™-based protocols for how disputes are assessed internally — consistent, structured, and independent.
Resolution frameworks
Defined pathways — mediation, arbitration, expert determination — with pre-agreed procedures and neutral panels.
Reporting and governance
Quarterly dispute health reporting, pattern analysis, and board-level visibility of dispute exposure and resolution performance.
Three IDM deployment models

Scaled to your organisation.

Foundation

Dispute Audit + Framework Design

Dispute profiling, ADR clause design, and a defined resolution framework. Ideal for organisations wanting to establish structured dispute management for the first time.

Standard

Full IDM System

Complete IDM deployment — prevention architecture, evaluation protocols, resolution frameworks, and quarterly reporting. Recommended for organisations with regular dispute volume.

Enterprise

Bespoke IDM Programme

Fully bespoke IDM design for large, complex, multi-jurisdiction organisations. Includes dedicated Senior Neutral Advisor, preferred panel, and integrated governance reporting.

Design your Integrated Dispute Management system.

Contact us to discuss your organisation's dispute profile and the right IDM deployment model.