Solutions / Small Business & SMEs

World-class dispute resolution
shouldn't require a corporate budget.

Small businesses in international trade have always faced the same disputes as global corporations — but have been entirely priced out of professional resolution. TheNeutrals.ORG™ fixes this. Fixed-fee mediation from $2,500. Certified neutral assigned in 48 hours. Resolution targeted in 60 days. In your language. Enforceable in 56+ countries. The same standard used by Fortune 500 companies — now accessible to every business.

File your dispute → How it works Find a neutral

$2,500

Fixed fee from

60 days

Target resolution

56+

Enforcement countries

48hr

Neutral assigned

INDS™ — Our Methodology

Every evaluation we conduct follows INDS™ — the Integrated Neutral Dispute System.

Six stages. Seven principles. Four sub-frameworks. Not an opinion — a reproducible, scientific system. Developed and owned by TheNeutrals.ORG™.

Explore INDS™ →

The problem TheNeutrals.ORG™ solves for SMEs

You've earned the right to a professional resolution.

When a small business has a $50,000 dispute with a supplier in another country, the options have always been grim: expensive international arbitration that costs more than the claim, domestic litigation that can't reach the counterparty, or walking away from a legitimate debt. None of these are acceptable.

TheNeutrals.ORG™ was founded on the conviction that access to professional dispute resolution should not depend on the size of your legal department. Our SME Cross-Border Programme gives small and mid-size businesses the same quality of certified neutral, the same INDS™-structured evaluation process, and the same Singapore Convention enforcement — at a price that reflects the scale of the dispute, not the cost of the institution.

"The Neutral's duty is not to decide who wins, but to help everyone see what is true." — Foundational Ethos of TheNeutrals.ORG™

Explore the SME programme → File your dispute

Why SMEs have been left behind

Cost

International arbitration costs $50,000+ before proceedings start. For a $100K dispute, this makes no commercial sense.

Enforcement

A domestic court judgment is useless if the counterparty is in another country. Without cross-border enforcement, winning means nothing.

Finding neutrals

Without a legal department, finding a credible certified neutral who speaks both languages and understands both markets is practically impossible.

Time

Disputes that take 18 months consume management attention, damage cash flow, and distract the business from growth. Small businesses cannot afford this.

The 5-stage process

From filing to settlement in 60 days or less.

A structured, INDS™-aligned process designed specifically for SMEs — no legal complexity, no surprise billing, no delays. The same systematic rigour as every TheNeutrals.ORG™ evaluation, scaled to the size and nature of your dispute.

File your dispute

Complete the online intake form with dispute details, evidence, and counterparty information. Reviewed by TheNeutrals.ORG™ within 24 hours.

Neutral assigned

A certified neutral matched to your sector, language, and jurisdiction assigned within 48 hours of filing.

Opening positions

Both parties submit written positions and supporting documents. The neutral reviews all materials and applies INDS™ fact reconstruction.

Evaluation & sessions

One to three sessions — joint and private — conducted via our secure digital platform. INDS-BF™ behavioural assessment throughout.

Settlement

Signed settlement agreement prepared by the neutral. Enforceable in 56+ countries under the Singapore Convention on Mediated Settlement Agreements.

Fixed-fee pricing

Transparent pricing. No surprises. Scaled to your dispute.

All fees are all-inclusive — the neutral's time, the digital hearing platform, and TheNeutrals.ORG™'s administration. One fee. Agreed before you start. No billing surprises.

Standard

Disputes up to $100,000

$2,500

All-inclusive fixed fee

Certified neutral within 48 hours
Up to 3 evaluation and mediation sessions
Secure digital hearing platform
Settlement documentation
60-day target resolution

File your dispute →

Most common

Disputes up to $250,000

$5,500

All-inclusive fixed fee

Senior neutral
Up to 5 sessions (digital + in-person option)
INDS™-powered evaluation report
Expert consultation (1 session)
Full settlement package
75-day target resolution

File your dispute →

Complex

Disputes up to $500,000

$9,500

All-inclusive fixed fee

Senior neutral
Up to 8 sessions (flexible)
Full INDS™ evaluation + report
Expert determination option
Full legal documentation support
90-day target resolution

File your dispute →

For small and mid-size businesses

You've earned the right to a professional resolution.

File your cross-border dispute online. A TheNeutrals.ORG™ certified neutral is assigned within 48 hours. The fee is fixed before you start. No commitment until you confirm.

File your dispute → How it works

World Neutrals Summit 2026

Barcelona.
August 2026.

The global neutral profession's defining annual gathering.

$985 Neutral Pass $1595 Speaker Pass

Venue

Hyatt Regency Barcelona Tower

Gran Via 144, 08907
L'Hospitalet de Llobregat, Barcelona

View hotel → Map →

Priority registration

spots remaining

✅ Early registration: 50 completed

Secure your spot → Full programme

World-class dispute resolutionshouldn't require a corporate budget.

You've earned the right to a professional resolution.

From filing to settlement in 60 days or less.

Transparent pricing. No surprises. Scaled to your dispute.

You've earned the right to a professional resolution.

World-class dispute resolution
shouldn't require a corporate budget.