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Solutions / General Counsel

Dispute readiness starts
before the dispute does.

General Counsel carry cross-border legal responsibility under real-time pressure — and receive fragmented, filtered, non-neutral information when disputes emerge. The Neutrals gives the GC office the one thing no internal team can provide: a single, independent, cross-functional assessment of what is actually happening — before positions harden and costs become irreversible.

24hr
Priority appointment (retainer)
$12K
Annual retainer from
INDS™
Powers every evaluation
Quarterly
Dispute health reports
The GC challenge

You spend millions resolving disputes that could have been prevented for thousands.

The GC office is responsible for legal risk across the entire organisation. But when disputes emerge, you receive information through departments that each interpret the same events through their own operational priorities — and none of them can be perceived as neutral by the other side.

The result: you make decisions on partial, filtered, non-neutral information. You instruct lawyers before you have the complete picture. You escalate matters that could have been resolved at the evaluation stage. And by the time mediation or arbitration are on the table, the cost — financial, operational, and relational — has already multiplied.

Independent Neutral Evaluation, powered by INDS™, gives the GC office the complete picture — before any of that happens. Not a legal opinion. Not an HR recommendation. A structured, independent, cross-functional assessment that answers the questions you cannot get answered neutrally internally.

The 8 questions INE answers for the GC office
1
What actually happened?Facts reconstructed neutrally — independent of legal, commercial, or HR narratives
2
Where does responsibility lie?Independent allocation — the view no internal function can provide without bias
3
What is the true financial exposure?Quantified — not filtered through the legal team's conservative estimate or sales' optimism
4
What behavioural dynamics are driving this?The human architecture — which legal teams systematically miss and which drives most escalation
5
How strong is our position — really?Objective assessment of factual strength, contractual standing, and credibility
6
How likely is settlement?INDS-SFM™ score — 1 to 10 — before you brief external counsel or schedule mediation
7
What is the safest strategy for the business?Three pathways — primary plus alternatives — with cost, time, and relationship implications
8
Is legal escalation actually necessary?The question that saves the most money — and that INE exists to answer before lawyers are briefed
The GC Retainer Programme

The infrastructure your office should have had years ago.

The GC Retainer Programme gives your office priority access to certified neutrals, pre-agreed ADR procedures for your standard contracts, a named case manager, and quarterly dispute health reporting — all on an annual retainer designed specifically for in-house legal teams.

When a dispute emerges on a Friday afternoon, you do not have days to search for a credible neutral, check credentials, and get counterparty agreement. The retainer means the neutral is already identified, already briefed on your portfolio, and available within 24 hours.

Three retainer tiers
GC Standard
$12,000 / yr
Priority appointment within 48hrs · Pre-agreed ADR clauses · Annual dispute health report · 2 complimentary consultations · Summit delegate pass
GC Premium · Most popular
$20,000 / yr
24hr priority · Named case manager · Custom ADR procedures · Quarterly dispute health reports · Preferred neutral panel · GC Roundtable at Summit
GC Enterprise
Bespoke
Multi-entity · Unlimited jurisdictions · Standing neutral for major projects · Monthly dispute intelligence briefings · In-house ADR training for legal team
For General Counsel

The retainer your office should have had years ago.

We speak directly with General Counsel and heads of legal. No sales process. A direct conversation about your dispute portfolio and what a retainer would look like for your organisation.