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Solutions / Small Business & SMEs

World-class dispute resolution
shouldn't require a corporate budget.

Small businesses in international trade have always faced the same disputes as global corporations — but have been entirely priced out of professional resolution. TheNeutrals.ORG™ fixes this. Fixed-fee mediation from $2,500. Certified neutral assigned in 48 hours. Resolution targeted in 60 days. In your language. Enforceable in 56+ countries. The same standard used by Fortune 500 companies — now accessible to every business.

$2,500
Fixed fee from
60 days
Target resolution
56+
Enforcement countries
48hr
Neutral assigned
INDS™ — Our Methodology
Every evaluation we conduct follows INDS™ — the Integrated Neutral Dispute System.
Six stages. Seven principles. Four sub-frameworks. Not an opinion — a reproducible, scientific system. Developed and owned by TheNeutrals.ORG™.
Explore INDS™ →
The problem TheNeutrals.ORG™ solves for SMEs

You've earned the right to a professional resolution.

When a small business has a $50,000 dispute with a supplier in another country, the options have always been grim: expensive international arbitration that costs more than the claim, domestic litigation that can't reach the counterparty, or walking away from a legitimate debt. None of these are acceptable.

TheNeutrals.ORG™ was founded on the conviction that access to professional dispute resolution should not depend on the size of your legal department. Our SME Cross-Border Programme gives small and mid-size businesses the same quality of certified neutral, the same INDS™-structured evaluation process, and the same Singapore Convention enforcement — at a price that reflects the scale of the dispute, not the cost of the institution.

"The Neutral's duty is not to decide who wins, but to help everyone see what is true." — Foundational Ethos of TheNeutrals.ORG™

Why SMEs have been left behind
Cost
International arbitration costs $50,000+ before proceedings start. For a $100K dispute, this makes no commercial sense.
Enforcement
A domestic court judgment is useless if the counterparty is in another country. Without cross-border enforcement, winning means nothing.
Finding neutrals
Without a legal department, finding a credible certified neutral who speaks both languages and understands both markets is practically impossible.
Time
Disputes that take 18 months consume management attention, damage cash flow, and distract the business from growth. Small businesses cannot afford this.
The 5-stage process

From filing to settlement in 60 days or less.

A structured, INDS™-aligned process designed specifically for SMEs — no legal complexity, no surprise billing, no delays. The same systematic rigour as every TheNeutrals.ORG™ evaluation, scaled to the size and nature of your dispute.

01
File your dispute
Complete the online intake form with dispute details, evidence, and counterparty information. Reviewed by TheNeutrals.ORG™ within 24 hours.
02
Neutral assigned
A certified MCN or FICM neutral matched to your sector, language, and jurisdiction assigned within 48 hours of filing.
03
Opening positions
Both parties submit written positions and supporting documents. The neutral reviews all materials and applies INDS™ fact reconstruction.
04
Evaluation & sessions
One to three sessions — joint and private — conducted via our secure digital platform. INDS-BF™ behavioural assessment throughout.
05
Settlement
Signed settlement agreement prepared by the neutral. Enforceable in 56+ countries under the Singapore Convention on Mediated Settlement Agreements.
Fixed-fee pricing

Transparent pricing. No surprises. Scaled to your dispute.

All fees are all-inclusive — the neutral's time, the digital hearing platform, and TheNeutrals.ORG™'s administration. One fee. Agreed before you start. No billing surprises.

Standard
Disputes up to $100,000
$2,500
All-inclusive fixed fee
  • Certified MCN or FICM neutral within 48 hours
  • Up to 3 evaluation and mediation sessions
  • Secure digital hearing platform
  • Settlement documentation
  • 60-day target resolution
File your dispute →
Most common
Disputes up to $250,000
$5,500
All-inclusive fixed fee
  • Senior MCN or FICM neutral
  • Up to 5 sessions (digital + in-person option)
  • INDS™-powered evaluation report
  • Expert consultation (1 session)
  • Full settlement package
  • 75-day target resolution
File your dispute →
Complex
Disputes up to $500,000
$9,500
All-inclusive fixed fee
  • FICM-level senior neutral
  • Up to 8 sessions (flexible)
  • Full INDS™ evaluation + report
  • Expert determination option
  • Full legal documentation support
  • 90-day target resolution
File your dispute →
For small and mid-size businesses

You've earned the right to a professional resolution.

File your cross-border dispute online. A TheNeutrals.ORG™ certified neutral is assigned within 48 hours. The fee is fixed before you start. No commitment until you confirm.