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Rut Rivera-Encarnacion
- San Juan, Puerto Rico
- +1-787 505-2253
- rutrivera@pivotresolutions.com
Alternative Dispute Resolution (ADR) Advisor with approximately seven years of experience in
the Federal Government and 20 years of combined experience in conflict resolution in the public
sector plus over a decade as an arbitrator, mediator, and advisor. As an arbitrator for five years,
I intervened in 30 unemployment compensation hearings per week. Served as a mediator in
over 3000 cases in civil and criminal disputes where 95% of the cases resulted in agreement
between the parties. For almost seven years, I have supported the Emergency Management
workforce as an ADR Advisor for FEMA, serving at a variety of stages of disaster operations.
Proven knowledge directing and coordinating mediation process, conflict coaching, team
building, delivering training and briefings, preparing agreements and contracts. Experienced
scientific and legal researcher, critical thinker, negotiator, and peacemaker with excellent
communication skills; dedicated and result oriented professional.
Alternative Dispute Resolution (ADR) Advisor with approximately seven years of experience in
the Federal Government and 20 years of combined experience in conflict resolution in the public
sector plus over a decade as an arbitrator, mediator, and advisor. As an arbitrator for five years,
I intervened in 30 unemployment compensation hearings per week. Served as a mediator in
over 3000 cases in civil and criminal disputes where 95% of the cases resulted in agreement
between the parties. For almost seven years, I have supported the Emergency Management
workforce as an ADR Advisor for FEMA, serving at a variety of stages of disaster operations.
Proven knowledge directing and coordinating mediation process, conflict coaching, team
building, delivering training and briefings, preparing agreements and contracts. Experienced
scientific and legal researcher, critical thinker, negotiator, and peacemaker with excellent
communication skills; dedicated and result oriented professional.
Awards
Award: Wone Global Award for Innovative Dispute Resolution Strategy, 2025
Award: Office Chief of Council Award for Accessibility and Client ADR Services, 2024
Award: Cindy Mazur Award: Alternative Dispute Resolution Award for Excellence, 2022
Award: Social Commitment Award, 2005
Background and Education
EDUCATION
Interamerican University, School of Law, San Juan, PR
LLM Master of Laws in Alternative Dispute Resolution and Litigation, December 2021
The Hague Academy of International Law, The Hague, Netherlands
International Public Law, July 2009
Eugenio Maria de Hostos, School of Law, Mayagüez, PR
Juris Doctor, June 2006
Special Course: Alternative Dispute Resolution Process and Tribal Mediation (Mexico, DF)
CONFLICT RESOLUTION CERTIFICATIONS
IOA Foundations of the Organizational Ombuds Course, Miami, FL
The course covers the fundamentals of the organizational ombuds role based on the principles
of confidentiality, impartiality, independence, and informality, April 2025
Harvard Law School, Boston, MA
Negotiation Essentials Certified, July 2023
Mediation International, Madrid, Spain
IMI Certified as International Mediator from Mediation International and International Mediation
Institute, May 2018
Center for Advanced Studies on Puerto Rico and the Caribbean, San Juan, PR
Certified in International Relations and Diplomacy, December 2016 (40 hours)
Alternative Dispute Resolution Bureau, San Juan, PR
Certified as Mediator by the Supreme Court of Puerto Rico. License number M-0666. June
2009
Eugenio Maria de Hostos Law School, Mayagüez, PR. July 2005
Certified in Conflict Resolution and Mediation (90 hours)
Certified in Mediation in the Justice System (8 hours)
Certified in Mediation in Domestic Violence (8 hours)
Intercultural Mediation (Tribal), Mexico City, DF (40 hours)
Tags
mediationarbitrationombudsman